Resgrid Blog
Resgrid.com Blog | Open Source Dispatch
Picture this: a 911 call drops mid-sentence. Or worse, the entire dispatch system freezes during a city-wide blackout. That’s not just an IT headache; it's a full-blown public safety crisis. This is where a rock-solid operation and maintenance (O&M) strategy comes in—it's the disciplined, proactive work that keeps communication lines open when every second counts. …
In today's fast-paced operational landscape, an incident isn't a matter of 'if,' but 'when.' Whether you're managing a first responder team, a complex dispatch center, or a business's critical infrastructure, how you handle unexpected events directly impacts your bottom line, reputation, and operational continuity. Simply reacting to crises as they arise is a recipe for …