Resgrid Blog
Resgrid.com Blog | Open Source Dispatch
For a long time, fire departments have been drowning in paperwork. Stacks of incident reports, clunky spreadsheets for equipment tracking—it was all just a necessary chore. But what if all that data wasn't just a record of what happened, but a tool to command what happens next? That’s the fundamental shift we're seeing with modern …
At its core, a computer aided dispatch system is the digital command center for any organization that manages people in the field. It’s the brain of the operation, turning a flood of incoming calls and reports into a clear, structured, and efficient response. This is the technology that finally replaced the old-school paper maps and …
Effective volunteer management is the backbone of any thriving nonprofit, public safety agency, or emergency response organization. It is the art and science of transforming good intentions into measurable, real-world impact. This process extends far beyond simply scheduling shifts on a clipboard; it involves building a motivated, skilled, and dedicated community that consistently advances your …
When a 911 call comes in, chaos can take over in a heartbeat. EMS dispatching software is what turns that chaos into a coordinated, life-saving response. Think of it as the air traffic control for first responders on the ground—an intelligent system that takes an emergency, finds the best resources, and gets them to the …
When you build an emergency response team, you're not just checking a box. You're turning a group of employees into a coordinated unit that can protect lives, property, and the future of your business when a crisis hits. It’s the process of giving that designated team the skills, knowledge, and confidence to act the right …
An EMS scheduling program is a specialized piece of software built to bring order to the chaos of managing emergency medical service personnel. It’s way more than a fancy calendar. Think of it as a central command hub for scheduling paramedics, EMTs, and dispatchers to ensure you always have coverage, stay compliant, and keep costs …
Think of Computer Assisted Dispatch (CAD) software as the central nervous system for any public safety or field service operation. It's the digital command center that takes incoming calls and data, instantly turning a flood of information into a clear, organized, and actionable response. In short, it helps dispatchers manage their people, track units in …
When you hear "Incident Command System," or ICS, what comes to mind? For many, it's a formal, almost rigid-sounding term. But at its core, ICS is just a smart, standardized way for emergency responders to organize themselves when things go sideways. It gives everyone—from firefighters and police to paramedics and public works—a common language and …
At its core, a dispatch management system is the digital command center for any business that has people or vehicles out in the field. It’s the brain of the operation, automating schedules, figuring out the smartest routes, and keeping track of everything in real-time. It’s what finally lets you ditch the chaotic spreadsheets, sticky notes, …
If you've ever found yourself staring at a whiteboard crammed with names, sticky notes, and last-minute scribbles, you know the stress of manual scheduling. But it's not just stressful—it's incredibly expensive. EMS scheduling software is a purpose-built tool designed to automate and fine-tune how emergency medical teams are staffed. It’s all about ensuring you have …