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Resgrid.com Blog | Open Source Dispatch
When you’re in the thick of it, a fire department radio is an unbreakable lifeline. It’s your eyes and ears when smoke and noise make seeing or hearing next to impossible. This isn't just a piece of hardware; it’s the critical link that connects crews on the line, the command staff outside, and the dispatchers …
A guard tour system is your answer to a fundamental question: are my security patrols actually getting done, and are they being done right? It's a digital solution that swaps out flimsy paper logs for a concrete, tamper-proof record of a guard's route and actions, all tracked with tools like GPS, NFC tags, and simple …
Ever wondered what it would be like to have a fire team that knows every corner and every risk of your business? That’s the simple idea behind private fire services. We're talking about dedicated, contract-based teams whose sole job is to protect specific, high-value assets and back up public fire departments. The Rise of Private …
In the world of first responders and dispatchers, situational awareness is not just a buzzword; it is the bedrock of safety, efficiency, and successful outcomes. It's the unseen force that turns a chaotic scene into a controlled environment and a split-second decision into a life-saving action. While instinct is vital, true mastery comes from structured …
At its core, an EMS dispatch code is simply a shared language. It’s the shorthand dispatchers use to quickly classify an emergency call, figuring out its priority and what kind of situation responders are walking into. These codes are the foundation of systems like the Medical Priority Dispatch System (MPDS) and are what make an …
When you hear about CAD systems for police, don't just think of software. Think of the digital heartbeat of a law enforcement agency. It’s the command center that turns a frantic 911 call into a coordinated, real-time response, managing everything from dispatch to officer safety. These systems are what stand between chaos and control. They’re …
An incident report template is a standardized form used to log the details of an unexpected event—an injury, vehicle accident, security issue, or equipment failure. The purpose of a structured format is to ensure every critical piece of information, from timestamps to witness contacts, is captured consistently. This standardized approach makes post-incident analysis faster, more …
Picture this: a major hurricane just ripped through, taking out cell towers and power lines for miles. Chaos. How do firefighters, police, and medics possibly coordinate a life-saving response? The answer, for decades, has been Land Mobile Radio (LMR). In the simplest terms, LMR is a private, two-way radio system purpose-built to work when everything …
When it comes to VHF vs. UHF radio, there's no single 'best' choice. The right answer depends completely on where your team operates. VHF is built for long-range communication across open, rural terrain with clear line-of-sight, think wildland firefighting. In contrast, UHF is essential for urban environments because its shorter wavelength can punch through concrete …
An operation management system is the digital command center that brings your people, equipment, and tasks together in one place. It’s designed to be your single source of truth, cutting through the noise of spreadsheets, multiple apps, and endless radio chatter to create a unified, real-time picture of what’s happening. What Are Operation Management Systems …