After receiving numerous reports over the last few months, we took a deeper look as to why some users were not getting responses to support requests they submitted. Due to a configuration issue a number of tickets were being routed …
Starting in 2019 we started to overhaul Resgrid, make it more modern, add more value, push our open-source offerings and start to expand our features and fix underlying system issues. Our focus for Resgrid is to make the system a …
Resgrid will be going down for maintenance on Saturday December 19th starting at 5PM Pacific time and lasting for approximately 3 hours. We hope to have the system back online and servicing requests sooner, but have to plan for the …
I wanted to give a status update on the Resgrid v3 update as it’s been a few since it was announced. We are in the final stages of testing and validation. Were hoping this phase goes well as that would …
Every 3 or so years we undertake a large refresh of our underlying architecture. The reason we invest this amount of time, effort and capital is to ensure our code, servers and mechanisms are staying current with latest trends, advancements …
Text messaging at scale can be a difficult endeavor. We have struggled through the years to strike the right balance of offering an affordable service and offering a top tier text messaging experience, sometimes it works other times not so …
To keep Resgrid up to date with the latest Technologies and allow for maximum efficiency and future stability we make the investment every 3 years or so to perform a major overhaul of the system. It’s time consuming, and not …
Updates, both new features and fixes are vital to keep software and services modern and have feature sets that evolve with the needs of users. For the Resgrid service we try and push out updates to production at least weekly …
It’s been a long time since we put out an update and I’ve received a few “Is Resgrid Closed?” questions, so instead of waiting till next year to make an announcement it’s better that I put it out there now. …
As Resgrid has grown we’ve had some struggles keeping up with all the work and I’d like to apologize for that. I know it can be difficult getting ahold of us sometimes, but we are here and working on making …