Responder v9 Update
Our first app in the app stores was the Responder app. At the time, it just had 2 buttons; Responding and Not Responding, how far we have come. We have been working on updating our apps to brand new architectures …
Unit App, Dispatch App and Push-To-Talk Update
We are nearing the end of 2021 and wanted to give a status update on the new Unit App (version 6), Dispatch App and Push-To-Talk system. All 3 projects are moving along nicely. We are feature complete on the Dispatch …
Major API and Unit App Update
We have started rolling out our new v4 API update! This API is a evolution in how we want our APIs to be consumed and bring some consistency between API endpoints. Other important aspects of the v4 api is to …
Resgrid Disaster Recovery
In the specter of the Caldor Fire we’ve been hard at work with Resgrid’s backend and resilient systems. We have some redundancy plans in place but with a major event we felt it necessary to step up our efforts and …
Announcing Resgrid Dispatch
I’m excited to share with you all a new application we have been working on the last 6 months. Resgrid Dispatch is a dedicated dispatcher oriented application, that allows your dispatchers to easily log in, manage, create calls and control …
Help Desk System Status
After receiving numerous reports over the last few months, we took a deeper look as to why some users were not getting responses to support requests they submitted. Due to a configuration issue a number of tickets were being routed …
Resgrid, 2020 in Review
Starting in 2019 we started to overhaul Resgrid, make it more modern, add more value, push our open-source offerings and start to expand our features and fix underlying system issues. Our focus for Resgrid is to make the system a …
Resgrid System Maintenance
Resgrid will be going down for maintenance on Saturday December 19th starting at 5PM Pacific time and lasting for approximately 3 hours. We hope to have the system back online and servicing requests sooner, but have to plan for the …
Resgrid v3 Status Update
I wanted to give a status update on the Resgrid v3 update as it’s been a few since it was announced. We are in the final stages of testing and validation. Were hoping this phase goes well as that would …
Announcing Resgrid 3.0
Every 3 or so years we undertake a large refresh of our underlying architecture. The reason we invest this amount of time, effort and capital is to ensure our code, servers and mechanisms are staying current with latest trends, advancements …