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Year: 2021

Unit App, Dispatch App and Push-To-Talk Update

December 18, 2021 by Resgrid Team

We are nearing the end of 2021 and wanted to give a status update on the new Unit App (version 6), Dispatch App and Push-To-Talk system. All 3 projects are moving along nicely. We are feature complete on the Dispatch App but needed to update the Unit App to finalize the Push-To-Talk system between the …

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Major API and Unit App Update

November 22, 2021 by Resgrid Team

We have started rolling out our new v4 API update! This API is a evolution in how we want our APIs to be consumed and bring some consistency between API endpoints. Other important aspects of the v4 api is to ensure that access controls are being performed in standard and consistent manners. This is our …

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Resgrid Disaster Recovery

August 31, 2021 by Resgrid Team

In the specter of the Caldor Fire we’ve been hard at work with Resgrid’s backend and resilient systems. We have some redundancy plans in place but with a major event we felt it necessary to step up our efforts and ensure that Resgrid is always available. Although we have some really cool feature we are …

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Announcing Resgrid Dispatch

August 12, 2021 by Resgrid Team

I’m excited to share with you all a new application we have been working on the last 6 months. Resgrid Dispatch is a dedicated dispatcher oriented application, that allows your dispatchers to easily log in, manage, create calls and control units. After a lot of feedback and working with a lot of you we came …

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Help Desk System Status

April 22, 2021 by Resgrid Team

After receiving numerous reports over the last few months, we took a deeper look as to why some users were not getting responses to support requests they submitted. Due to a configuration issue a number of tickets were being routed in the system that prevented us from seeing them. We apologize for this issue and …

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Resgrid, 2020 in Review

March 27, 2021 by Resgrid Team

Starting in 2019 we started to overhaul Resgrid, make it more modern, add more value, push our open-source offerings and start to expand our features and fix underlying system issues. Our focus for Resgrid is to make the system a top tier dispatch and management solution for everyone. The amount of effort required for this …

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