Resgrid Blog
Resgrid.com Blog | Open Source Dispatch
What if your most critical fire engine or ambulance could tell you it's about to break down, weeks before it actually happens? That’s the core promise of software predictive maintenance. Instead of reacting to failures or working off a fixed service calendar, this approach uses real-time data to see problems coming and stop them in …
Think of law enforcement software as a digital partner for your agency. It’s the tool that takes fragmented radio traffic, mountains of paperwork, and gut-instinct decisions and turns them into a coordinated, data-backed operation. It acts as a central nervous system, connecting dispatchers, officers on patrol, and command staff so everyone is working from the …
Automatic Vehicle Location (AVL) is the tech that finally replaces guesswork with certainty. It gives you a live, real-time view of where every single asset is and what it’s doing at any given moment. This is way more than just dots on a map; it's a dynamic intelligence system built on GPS, communication networks, and …
When we talk about technology in law enforcement, we're really talking about a fundamental shift in how policing gets done. It's the move away from purely traditional methods toward operations that are driven by data and digital tools. Think dispatch systems, analytics, and drones—all aimed at making agencies more efficient, keeping officers safer, and being …
Hiring a 911 dispatcher is one of the most critical personnel decisions a public safety agency can make. The right candidate possesses a rare blend of unshakable composure, sharp technical skill, and profound emotional intelligence. But how do you effectively identify these essential qualities in a standard interview setting? This comprehensive guide moves beyond generic …
When you think of an emergency, you probably picture flashing lights and sirens. But before any of that happens, before a single fire truck or ambulance hits the street, another first responder is already on the scene—the 911 dispatcher. They are the central nervous system of any emergency response. The calm, steady voice on the …
When you dial 911, you're not just making a phone call; you're activating an entire emergency response ecosystem. At the very heart of that system is the Public Safety Answering Point, or PSAP. Think of a PSAP as the air traffic control tower for every crisis in a community. It’s the physical or virtual place …
When things go sideways, a critical event management platform is your digital command center. It’s the one place that ties together your people, your tech, and your response plans, turning a chaotic mess into a series of calm, coordinated actions. It’s about more than just managing a crisis; it’s about protecting your people and your …
A fire prevention plan is so much more than a box-ticking exercise for compliance. Think of it as an active strategy—a living blueprint designed to protect your people, your assets, and the very future of your organization. It's the procedures you put in place before an incident happens, and the clear, actionable steps you take …
A fire inspection is more than a regulatory requirement; it's a fundamental process that protects lives, property, and operational continuity. Many organizations, however, treat their fire inspection checklist as a mere compliance task, a series of boxes to tick before an official visit. This approach overlooks a powerful opportunity to transition from reactive scrambling to …