Resgrid Blog
Resgrid.com Blog | Open Source Dispatch
Let's be blunt: the best emergency walkie talkie isn't a specific model you can just buy off a shelf. It's the one that absolutely will not fail you when everything else has. For mission-critical work, that means professional-grade digital radios running on licensed VHF or UHF bands. These are the tools that deliver the reliability, …
Forget grainy dashboard cameras and crackly radio calls for a moment. The real revolution in patrol work over the past couple of decades has been the police mobile data terminal (MDT). This is the rugged, in-vehicle computer that acts as a digital lifeline for officers, connecting them directly to dispatch, databases, and critical incident information. …
What if your most critical fire engine or ambulance could tell you it's about to break down, weeks before it actually happens? That’s the core promise of software predictive maintenance. Instead of reacting to failures or working off a fixed service calendar, this approach uses real-time data to see problems coming and stop them in …
Think of law enforcement software as a digital partner for your agency. It’s the tool that takes fragmented radio traffic, mountains of paperwork, and gut-instinct decisions and turns them into a coordinated, data-backed operation. It acts as a central nervous system, connecting dispatchers, officers on patrol, and command staff so everyone is working from the …
Automatic Vehicle Location (AVL) is the tech that finally replaces guesswork with certainty. It gives you a live, real-time view of where every single asset is and what it’s doing at any given moment. This is way more than just dots on a map; it's a dynamic intelligence system built on GPS, communication networks, and …
When we talk about technology in law enforcement, we're really talking about a fundamental shift in how policing gets done. It's the move away from purely traditional methods toward operations that are driven by data and digital tools. Think dispatch systems, analytics, and drones—all aimed at making agencies more efficient, keeping officers safer, and being …
Hiring a 911 dispatcher is one of the most critical personnel decisions a public safety agency can make. The right candidate possesses a rare blend of unshakable composure, sharp technical skill, and profound emotional intelligence. But how do you effectively identify these essential qualities in a standard interview setting? This comprehensive guide moves beyond generic …
When you think of an emergency, you probably picture flashing lights and sirens. But before any of that happens, before a single fire truck or ambulance hits the street, another first responder is already on the scene—the 911 dispatcher. They are the central nervous system of any emergency response. The calm, steady voice on the …
When you dial 911, you're not just making a phone call; you're activating an entire emergency response ecosystem. At the very heart of that system is the Public Safety Answering Point, or PSAP. Think of a PSAP as the air traffic control tower for every crisis in a community. It’s the physical or virtual place …
When things go sideways, a critical event management platform is your digital command center. It’s the one place that ties together your people, your tech, and your response plans, turning a chaotic mess into a series of calm, coordinated actions. It’s about more than just managing a crisis; it’s about protecting your people and your …