Resgrid Blog
Resgrid.com Blog | Open Source Dispatch
Every 3 or so years we undertake a large refresh of our underlying architecture. The reason we invest this amount of time, effort and capital is to ensure our code, servers and mechanisms are staying current with latest trends, advancements and patterns. Our last major refresh was done in 2015/2016 and we knew we were …
Text messaging at scale can be a difficult endeavor. We have struggled through the years to strike the right balance of offering an affordable service and offering a top tier text messaging experience, sometimes it works other times not so much. With the rise of spammers, phishers and scammers, text messaging has gotten more difficult. …
To keep Resgrid up to date with the latest Technologies and allow for maximum efficiency and future stability we make the investment every 3 years or so to perform a major overhaul of the system. It’s time consuming, and not very glamorous work but it pays out dividends for the few years afterwards as we …
Updates, both new features and fixes are vital to keep software and services modern and have feature sets that evolve with the needs of users. For the Resgrid service we try and push out updates to production at least weekly if we can. Sometimes changes are bigger, require more testing or are not ready for …
It’s been a long time since we put out an update and I’ve received a few “Is Resgrid Closed?” questions, so instead of waiting till next year to make an announcement it’s better that I put it out there now. Resgrid is and has been fully open and will continue to be. Additionally, I’m proud …
As Resgrid has grown we’ve had some struggles keeping up with all the work and I’d like to apologize for that. I know it can be difficult getting ahold of us sometimes, but we are here and working on making Resgrid better for every department large and small. A quick recap of last year, this …
Here at Resgrid it is our mission to deliver the latest technology to first responders all over the world. One of the most important pieces of information to any first responder (firefighter, emt, disaster relief worker, sar member, etc) is location. But location is one of the most difficult pieces of information to communicate and utilize. …
We are happy to announce that the next version of the Resgrid Responder App (4.3) will feature support for Interactive Push Notifications and will also support 3D/Force touch for iPhone 6s and 6s Plus. These features allow your personnel to show they are responding quickly without ever opening the app, or in most cases even …
We are rolling out a major update to our Resgrid Responder application. In this update we made major changes to the calls system for the Responder app. In addition we updates Messages, Push Notification sounds, Notes and fixed a number of bugs. We also improved the stability and performance of the application, especially on Android …
Today Resgrid is happy to announce that responding Personnel are now shown in the Big Board Map and that Personnel ETA’s are now shown in the Dashboard and BigBoard. On the BigBoard personnel who are responding to a call are show in light red and personnel responding to a station are shown in blue. This …