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Resgrid.com Blog | Open Source Dispatch
An ambulance dispatch system is the central nervous system for any emergency medical service. Its whole reason for being is to get the right people and equipment to the right place as fast as humanly possible, using a suite of advanced software and communication tools. This technology is the invisible hand guiding every phase of …
Modern technology in mapping has completely changed the game, moving us lightyears beyond paper charts. What we have now are dynamic, data-rich tools that are the engine behind everything from your daily commute to a complex emergency response. This wasn't an overnight change; it’s the result of decades of innovation in how we see and …
When you hear "2 way communication system," what comes to mind? For most people, it’s probably a walkie-talkie or a phone call. And they're not wrong. At its core, a 2 way system is simply a setup that lets information flow back and forth between people in real time. It’s a conversation, not a lecture. …
When it comes to running a fire department, your scheduling system is the engine that drives everything. It's the core of your operational readiness, and it has a direct line to response times, crew fatigue, and—crucially—your budget. It’s a tough balancing act. You need to guarantee 24/7 emergency coverage while looking after your firefighters' well-being …
Fire department apps are digital tools that bring dispatch, communication, personnel tracking, and reporting together in one place. Essentially, they turn a smartphone or tablet into a central command center, cutting through the noise of radio chatter and stacks of paperwork with real-time, organized information. For example, instead of relying on a dispatcher to relay …
An ICS command board is the central nervous system for any emergency response. Think of it as the single, visual source of truth that turns a chaotic scene into a coordinated, effective operation. It’s the tool used to track resources, see assignments at a glance, and ensure every responder works toward the same goals. Having …
At its core, a Computer-Aided Dispatch (CAD) system is the mission control for any team working out in the field. Think of it as the digital brain connecting dispatchers, the boots on the ground, and all the critical information they need in real-time. It’s what turns a potentially chaotic situation into a coordinated, effective response. …
At its core, ambulance dispatching software is the digital command center for emergency medical services. It’s what turns a chaotic 911 call into a calm, coordinated, and life-saving response. Instead of guesswork, the software uses technology to automate unit selection, optimize routes, and keep everyone in sync, making sure the right help gets to the …
For decades, the unmistakable squawk of a pager has been the sound of a community in need. While reliable, these legacy devices come with significant drawbacks: high recurring costs, missed alerts in dead zones, and a complete lack of real-time situational awareness. For volunteer fire departments operating on shoestring budgets, every dollar spent on pager …
When you hear "EMS charting software," what probably comes to mind is the digital system paramedics and EMTs use to log patient care on the scene. You're not wrong, but that's just scratching the surface. It's the modern replacement for old-school paper forms, creating what's called an electronic Patient Care Report (ePCR) that seriously improves …