Resgrid Blog
Resgrid.com Blog | Open Source Dispatch
At its core, a Computer-Aided Dispatch (CAD) system is the mission control for any team working out in the field. Think of it as the digital brain connecting dispatchers, the boots on the ground, and all the critical information they need in real-time. It’s what turns a potentially chaotic situation into a coordinated, effective response. …
At its core, ambulance dispatching software is the digital command center for emergency medical services. It’s what turns a chaotic 911 call into a calm, coordinated, and life-saving response. Instead of guesswork, the software uses technology to automate unit selection, optimize routes, and keep everyone in sync, making sure the right help gets to the …
For decades, the unmistakable squawk of a pager has been the sound of a community in need. While reliable, these legacy devices come with significant drawbacks: high recurring costs, missed alerts in dead zones, and a complete lack of real-time situational awareness. For volunteer fire departments operating on shoestring budgets, every dollar spent on pager …
When you hear "EMS charting software," what probably comes to mind is the digital system paramedics and EMTs use to log patient care on the scene. You're not wrong, but that's just scratching the surface. It's the modern replacement for old-school paper forms, creating what's called an electronic Patient Care Report (ePCR) that seriously improves …
In the high-stakes world of public safety, dedicated volunteers are the lifeblood of your organization. Yet, turnover rates remain a persistent challenge, draining resources, time, and institutional knowledge. It’s not just about filling shifts; it’s about nurturing a committed team that feels valued, prepared, and connected to the mission. The cost of replacing a trained …
Imagine this: a critical call crackles over the radio, but the one tool you absolutely need is nowhere to be found. Or worse, it’s broken. This is the moment where effective management of equipment stops being a routine task and becomes a life-saving discipline. For first responders, this isn't just about taking inventory; it's the …
When an incident kicks off, things happen fast. Really fast. In the middle of all that chaos, how do you keep a clear, accurate record of what happened? The answer is call logging. But this isn't just about noting down who called and when. For first responders, call logging is the systematic process of recording …
Think of dispatch and scheduling software as the central nervous system for any organization with people and equipment on the move. Its job is to get the right people and the right gear to the right place at the right time, every single time. It's the digital replacement for the frantic phone calls, messy whiteboards, …
Think of an Incident Command System (ICS) command board as the central nervous system for any emergency operation. It’s a simple, visual tool that provides a single source of truth, helping to track resources, lay out objectives, and coordinate every moving part. It’s what turns chaos into a controlled, effective response, ensuring everyone from command …
At its core, EMS dispatch software is the command center for any emergency medical response. It’s the digital backbone that turns a panicked 911 call into a calm, coordinated, and incredibly fast deployment of life-saving resources. This isn't just about sending an ambulance; this technology handles everything from pinpointing the incident's location to feeding first …