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Year: 2021

Unit App, Dispatch App and Push-To-Talk Update

By Resgrid Team Posted on December 18, 2021 Posted in Engineering, Resgrid System No Comments Tagged with Dispatch App, Push-To-Talk, Unit App

We are nearing the end of 2021 and wanted to give a status update on the new Unit App (version 6), Dispatch App and Push-To-Talk system. All 3 projects are moving along nicely. We are feature complete on the Dispatch …

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Major API and Unit App Update

By Resgrid Team Posted on November 22, 2021 Posted in Announcements, Engineering No Comments Tagged with API, Dispatch, Unit App

We have started rolling out our new v4 API update! This API is a evolution in how we want our APIs to be consumed and bring some consistency between API endpoints. Other important aspects of the v4 api is to …

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Resgrid Disaster Recovery

By Resgrid Team Posted on August 31, 2021 Posted in Articles, Engineering No Comments Tagged with Disaster Recovery

In the specter of the Caldor Fire we’ve been hard at work with Resgrid’s backend and resilient systems. We have some redundancy plans in place but with a major event we felt it necessary to step up our efforts and …

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Announcing Resgrid Dispatch

By Resgrid Team Posted on August 17, 2021 Posted in Announcements No Comments Tagged with Announcements, App, CAD, Dispatch, Dispatcher

I’m excited to share with you all a new application we have been working on the last 6 months. Resgrid Dispatch is a dedicated dispatcher oriented application, that allows your dispatchers to easily log in, manage, create calls and control …

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Help Desk System Status

By Resgrid Team Posted on April 22, 2021 Posted in Announcements No Comments Tagged with Help Desk

After receiving numerous reports over the last few months, we took a deeper look as to why some users were not getting responses to support requests they submitted. Due to a configuration issue a number of tickets were being routed …

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Resgrid, 2020 in Review

By Resgrid Team Posted on March 27, 2021 Posted in Announcements, Resgrid System No Comments Tagged with 2020, Year In Review

Starting in 2019 we started to overhaul Resgrid, make it more modern, add more value, push our open-source offerings and start to expand our features and fix underlying system issues. Our focus for Resgrid is to make the system a …

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