Resgrid Blog
Resgrid.com Blog | Open Source Dispatch
When an incident kicks off, things happen fast. Really fast. In the middle of all that chaos, how do you keep a clear, accurate record of what happened? The answer is call logging. But this isn't just about noting down who called and when. For first responders, call logging is the systematic process of recording …
Think of dispatch and scheduling software as the central nervous system for any organization with people and equipment on the move. Its job is to get the right people and the right gear to the right place at the right time, every single time. It's the digital replacement for the frantic phone calls, messy whiteboards, …
Think of an Incident Command System (ICS) command board as the central nervous system for any emergency operation. It’s a simple, visual tool that provides a single source of truth, helping to track resources, lay out objectives, and coordinate every moving part. It’s what turns chaos into a controlled, effective response, ensuring everyone from command …
At its core, EMS dispatch software is the command center for any emergency medical response. It’s the digital backbone that turns a panicked 911 call into a calm, coordinated, and incredibly fast deployment of life-saving resources. This isn't just about sending an ambulance; this technology handles everything from pinpointing the incident's location to feeding first …
A CAD for police is the digital command center for any modern law enforcement agency. You can think of it as the central nervous system connecting 911 calls to the officers out on the street. It’s like an air traffic control system, but for public safety—turning a flood of incoming emergency information into a coordinated, …
Enterprise Asset Management, or EAM, is the strategic game plan for getting the most value out of every physical thing an organization owns—from the moment you buy it to the day you retire it. This is way more than just fixing stuff when it breaks. It's a complete approach to tracking, maintaining, and optimizing how …
Ever been on a dispatch call where you're just guessing which unit is closest? You're on the radio, trying to get a location from every crew, hoping the one you pick can actually get there the fastest. It’s a frustrating, inefficient dance that wastes time and fuel. Automatic Vehicle Location (AVL) puts an end to …
Picture this: a digital co-pilot riding shotgun in every single vehicle you manage. This co-pilot knows exactly where each vehicle is, how fast it's moving, and what its status is—all in real-time. That, in a nutshell, is Automatic Vehicle Location (AVL). It's not just one piece of tech, but a complete system that ties together …
Automatic Vehicle Location (AVL) is a fancy name for a simple concept: using GPS technology to see where your vehicles are in real time. Think of it like a professional-grade 'Find My Phone' for your entire fleet, giving you a live, operational map of all your assets from a single screen. Understanding Automatic Vehicle Location …
Picture this: a 911 call drops mid-sentence. Or worse, the entire dispatch system freezes during a city-wide blackout. That’s not just an IT headache; it's a full-blown public safety crisis. This is where a rock-solid operation and maintenance (O&M) strategy comes in—it's the disciplined, proactive work that keeps communication lines open when every second counts. …