Resgrid Blog
Resgrid.com Blog | Open Source Dispatch
Text messaging at scale can be a difficult endeavor. We have struggled through the years to strike the right balance of offering an affordable service and offering a top tier text messaging experience, sometimes it works other times not so much. With the rise of spammers, phishers and scammers, text messaging has gotten more difficult. …
Long gone are the days where we can just post new procedures, trainings, SOP’s, etc on a memo board, or email them out to our personnel. Personnel not following policies and procedures can open departments and organizations up to liability, not to mention the life safety concerns that that the personnel is exposing themselves to. …
On 10/18 we launched Resgrid Personnel Shifts Beta. With this launch departments can create shifts, assign those shifts days that the shift is on, assign the groups and roles needed to be filled by personnel for the shift and finally the ability to assign personnel to the shift. This is the first version of the …
On September 12th we launched the initial beta of the Notification system for Resgrid. This system allows your department to create complex notification rules for a number of discrete activities, operations and states. Our notification beta launched with 10 events that can trigger notifications, some of which allow you to select the type of data …
Even though Resgrid is barely a year old it’s a pretty complex system. Our goal it to make it as easy as possible as we iterate on functionality and features. But through this guide series we will strive to create some easy to read and understand guides to the Resgrid system. One of the more …
One of your very first experiences with Resgrid will be signing up a new department in the Resgrid system. Only one person in your department needs to set up the department initially. When they do they will create the department that everyone else will join into. This guide will walk you through setting up a …