Resgrid Blog
Resgrid.com Blog | Open Source Dispatch
We are nearing the end of 2021 and wanted to give a status update on the new Unit App (version 6), Dispatch App and Push-To-Talk system. All 3 projects are moving along nicely. We are feature complete on the Dispatch App but needed to update the Unit App to finalize the Push-To-Talk system between the …
Starting in 2019 we started to overhaul Resgrid, make it more modern, add more value, push our open-source offerings and start to expand our features and fix underlying system issues. Our focus for Resgrid is to make the system a top tier dispatch and management solution for everyone. The amount of effort required for this …
Text messaging at scale can be a difficult endeavor. We have struggled through the years to strike the right balance of offering an affordable service and offering a top tier text messaging experience, sometimes it works other times not so much. With the rise of spammers, phishers and scammers, text messaging has gotten more difficult. …
Here at Resgrid it is our mission to deliver the latest technology to first responders all over the world. One of the most important pieces of information to any first responder (firefighter, emt, disaster relief worker, sar member, etc) is location. But location is one of the most difficult pieces of information to communicate and utilize. …
Today Resgrid is happy to announce that responding Personnel are now shown in the Big Board Map and that Personnel ETA’s are now shown in the Dashboard and BigBoard. On the BigBoard personnel who are responding to a call are show in light red and personnel responding to a station are shown in blue. This …
Long gone are the days where we can just post new procedures, trainings, SOP’s, etc on a memo board, or email them out to our personnel. Personnel not following policies and procedures can open departments and organizations up to liability, not to mention the life safety concerns that that the personnel is exposing themselves to. …
On 10/18 we launched Resgrid Personnel Shifts Beta. With this launch departments can create shifts, assign those shifts days that the shift is on, assign the groups and roles needed to be filled by personnel for the shift and finally the ability to assign personnel to the shift. This is the first version of the …
Today we released the beta of our Text Command Interface (TCI) for Resgrid. This allows your personnel to interact with Resgrid completely via Text Messages. Allowing all your personnel to get access to complex features and perform actions by sending simple commands to a private number. In addition to allowing personnel without smartphones to use …
In the personnel logistics space for first responders there are some options out there. A number of those options are cloud based offerings with mobile applications. A question we get is why a first responder organization should choose Resgrid over anyone else? Below are some of the reasons we feel that you should use our …
Volunteer originations have a lot of challenges relating to the nature of their personnel. Coordination of personnel, response to events/incidents, active communications and sharing and dissemination of knowledge and vital information can be challenging. Existing technologies and methods of communicating and coordinating with volunteer forces work, but require giving people expensive technology, using multiple methods …