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Interactive Push Notifications & 3D Touch

October 25, 2015 by Resgrid Team

We are happy to announce that the next version of the Resgrid Responder App (4.3) will feature support for Interactive Push Notifications and will also support 3D/Force touch for iPhone 6s and 6s Plus. These features allow your personnel to show they are responding quickly without ever opening the app, or in most cases even …

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Resgrid Responder v4 Update

September 12, 2015 by Resgrid Team

We are rolling out a major update to our Resgrid Responder application. In this update we made major changes to the calls system for the Responder app. In addition we updates Messages, Push Notification sounds, Notes and fixed a number of bugs. We also improved the stability and performance of the application, especially on Android …

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Personnel Mapping and ETA’s

May 2, 2015 by Resgrid Team

Today Resgrid is happy to announce that responding Personnel are now shown in the Big Board Map and that Personnel ETA’s are now shown in the Dashboard and BigBoard. On the BigBoard personnel who are responding to a call are show in light red and personnel responding to a station are shown in blue. This …

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Google Closing Maps Coordinate Service

January 22, 2015 by Resgrid Team

Engadget is reporting that Google is closing their Google Maps Coordinate service. From Engadget’s original posting about the service back in 2012: If you’re a mobile / field worker, and are tired of getting hauled across town to jobs, when there are others nearer by, you might want to point your senior in the direction …

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Resgrid is a Featured Microsoft Startup

January 14, 2015 by Resgrid Team

Today Resgrid is one of Microsoft’s featured BizSpark Startups, this is an amazing achievement for a us and our customers. Resgrid is a SaaS (Software as a Service) platform for first responders (fire, police, ems, search and rescue, disaster response, etc) that allows them to coordinate personnel, vehicles, work, emergencies and much more. Utilizing Microsoft’s …

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Responder App v3 Update & Voice Dispatching

December 18, 2014 by Resgrid Team

This week we will start rolling out our v3 update for our Responder app to the Apple and Google Play app stores. This v3 update is a huge deal for us. Not only is it the 3rd major version of our premier mobile app it’s also our 2nd major revision utilizing Cordova and our fist …

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Training System (Beta)

October 26, 2014 by Resgrid Team

Long gone are the days where we can just post new procedures, trainings, SOP’s, etc on a memo board, or email them out to our personnel. Personnel not following policies and procedures can open departments and organizations up to liability, not to mention the life safety concerns that that the personnel is exposing themselves to. …

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Personnel Shifts (Beta)

October 20, 2014 by Resgrid Team

On 10/18 we launched Resgrid Personnel Shifts Beta. With this launch departments can create shifts, assign those shifts days that the shift is on, assign the groups and roles needed to be filled by personnel for the shift and finally the ability to assign personnel to the shift. This is the first version of the …

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Notification System (Beta)

October 17, 2014 by Resgrid Team

On September 12th we launched the initial beta of the Notification system for Resgrid. This system allows your department to create complex notification rules for a number of discrete activities, operations and states. Our notification beta launched with 10 events that can trigger notifications, some of which allow you to select the type of data …

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Introducing the Text Command Interface and Text-To-Call

June 25, 2014 by Resgrid Team

Today we released the beta of our Text Command Interface (TCI) for Resgrid. This allows your personnel to interact with Resgrid completely via Text Messages. Allowing all your personnel to get access to complex features and perform actions by sending simple commands to a private number. In addition to allowing personnel without smartphones to use …

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