Resgrid Blog
Resgrid.com Blog | Open Source Dispatch
When you hear the term P.I.O. in the world of public safety, it stands for Public Information Officer. This is the person whose entire job is to make sure clear, timely, and accurate information gets from an agency to the public, especially when things go sideways in a crisis. The Critical Role of a Public …
When you dial 911, you're not just making a phone call; you're activating an entire emergency response ecosystem. At the very heart of that system is the Public Safety Answering Point, or PSAP. Think of a PSAP as the air traffic control tower for every crisis in a community. It’s the physical or virtual place …
In the world of first responders and fleet operations, vehicle readiness isn't just a goal; it's a life-saving necessity. A missed crack in a brake line, an overlooked low tire, or an unstocked medical kit can have catastrophic consequences. But a generic, pencil-whipped checklist is no longer enough. The difference between operational excellence and costly …
At its core, public safety is the promise that a community makes to its people: to protect them from harm, hazards, and threats. It’s the network of organizations working together to prevent danger before it starts, respond effectively when it does, and help everyone get back on their feet afterward. Understanding the Modern Public Safety …
In today's fast-paced operational landscape, an incident isn't a matter of 'if,' but 'when.' Whether you're managing a first responder team, a complex dispatch center, or a business's critical infrastructure, how you handle unexpected events directly impacts your bottom line, reputation, and operational continuity. Simply reacting to crises as they arise is a recipe for …
We originally started working on Resgrid in July 2012, with our first usable system deployed to the web (and Apple’s App Store) in October 2012. Since that time we have over 500 departments signed up and utilizing the system, submitting feedback and helping make Resgrid better. Resgrid is a complete cloud based logistics solution for …