Resgrid Blog
Resgrid.com Blog | Open Source Dispatch
At some point, every agency gets the same ugly lesson. A unit goes out on a serious call and something that should have worked doesn't. The truck starts hard. The portable radio battery dies early. The stretcher lock sticks. The thermal camera is technically in inventory, but nobody can say which rig it was moved …
A lot of departments are one dead battery, one missed service interval, or one undocumented repair away from a bad day getting worse. You know the kind of problem. A unit tones out, the vehicle starts rough, a monitor fails its self-check, or a radio cache comes up short because nobody updated the last checkout. …
You probably have one right now. A handheld in a charger with a fading label. A spare mobile in a cabinet with no clear owner. A tablet that still powers on, but nobody knows whether it belongs on a rig, in a command vehicle, or in surplus. That kind of equipment drift is normal in …