Resgrid Blog
Resgrid.com Blog | Open Source Dispatch
A lot of city and campus managers are in the same spot right now. They have aging blue light towers, a few dead spots where mobile service is unreliable, a dispatch team already juggling too many systems, and a budget that won’t tolerate a vanity project. The easy mistake is to treat emergency call boxes …
The call comes in during dinner, during a staff meeting, or halfway through the only hour of sleep a volunteer firefighter was going to get that night. Cell coverage is weak on one side of town. The CAD notification hits some phones late. One person’s app is muted. Another has no signal in the machine …
Your fleet manager just asked a simple question that usually turns into an expensive mistake: “Should we buy Motorola wireless mics for the radios?” The right answer isn’t yes or no. It’s, “For which users, on which radios, in which vehicles, tied to which workflow?” That’s where agencies either build a clean, reliable setup or …
A lot of agencies are still running life safety compliance like it’s the late fax era. Inspection reports arrive as PDFs, paper packets, emailed attachments, and contractor uploads with inconsistent naming. Someone in the prevention office prints some of them, manually enters others, and keeps a spreadsheet to track what still needs follow-up. Then the …