Resgrid Blog
Resgrid.com Blog | Open Source Dispatch
In the world of first responders and fleet operations, vehicle readiness isn't just a goal; it's a life-saving necessity. A missed crack in a brake line, an overlooked low tire, or an unstocked medical kit can have catastrophic consequences. But a generic, pencil-whipped checklist is no longer enough. The difference between operational excellence and costly …
A fire station alert system is the critical link between a 911 call and crews arriving on scene. Think of it as the central nervous system for a fire department. It gets the signal from dispatch and instantly kicks off a chain of automated actions—from sounding alarms to opening bay doors—designed to get firefighters moving …
Yes, you can absolutely get free text message alerts for your department. It's not just possible; it's a powerful and cost-effective way to get critical information out to your people instantly. By tapping into existing email-to-SMS technology, first responder agencies can send notifications directly to their team's phones without having to pay the expensive per-message …
When we talk about "law enforcement tech," we're really talking about the digital tools and software that help police departments get the job done better and faster. Think of everything from AI analytics and mobile dispatch systems to automated reporting software, all designed to act as a force multiplier when agencies are stretched thin. For …
When you're creating standard operating procedures, it's a three-part dance: figure out the mission-critical tasks, write down the absolute best way to get them done, and then run it by the folks who actually do the work. This process turns that hard-won institutional knowledge into a clear, actionable guide that keeps everyone consistent, safe, and …
It’s been a wild year. Actually, it’s been a few years. Last year, Resgrid started to make some solid forward momentum instead of the endless whack-a-mole that 2020 to 2022 was. End of the year, we usually take two weeks off. While we did take some much-earned family time, there was a ton of work …
Starting in September 2023 Resgrid has started the journey to get SOC2 Certified and as a result there will be a number of changes to some of our back end systems, processes, etc as a result. Part of SOC2 is knowing a lot more about the vendors utilized. Although we check all vendors when we …
There has been a whole lot happening with Resgrid over the first half of the year and I wanted to share some updates with you all. Texting and SMS Updates Due to rising costs and spam issues we’ve had to stop offing SMS messaging on our Free plans for all types (Calls, Messages and Notifications). …
Here at Resgrid it is our mission to deliver the latest technology to first responders all over the world. One of the most important pieces of information to any first responder (firefighter, emt, disaster relief worker, sar member, etc) is location. But location is one of the most difficult pieces of information to communicate and utilize. …
We are rolling out a major update to our Resgrid Responder application. In this update we made major changes to the calls system for the Responder app. In addition we updates Messages, Push Notification sounds, Notes and fixed a number of bugs. We also improved the stability and performance of the application, especially on Android …