Resgrid Blog
Resgrid.com Blog | Open Source Dispatch
When you're creating standard operating procedures, it's a three-part dance: figure out the mission-critical tasks, write down the absolute best way to get them done, and then run it by the folks who actually do the work. This process turns that hard-won institutional knowledge into a clear, actionable guide that keeps everyone consistent, safe, and …
It’s been a wild year. Actually, it’s been a few years. Last year, Resgrid started to make some solid forward momentum instead of the endless whack-a-mole that 2020 to 2022 was. End of the year, we usually take two weeks off. While we did take some much-earned family time, there was a ton of work …
Starting in September 2023 Resgrid has started the journey to get SOC2 Certified and as a result there will be a number of changes to some of our back end systems, processes, etc as a result. Part of SOC2 is knowing a lot more about the vendors utilized. Although we check all vendors when we …
There has been a whole lot happening with Resgrid over the first half of the year and I wanted to share some updates with you all. Texting and SMS Updates Due to rising costs and spam issues we’ve had to stop offing SMS messaging on our Free plans for all types (Calls, Messages and Notifications). …
Here at Resgrid it is our mission to deliver the latest technology to first responders all over the world. One of the most important pieces of information to any first responder (firefighter, emt, disaster relief worker, sar member, etc) is location. But location is one of the most difficult pieces of information to communicate and utilize. …
We are rolling out a major update to our Resgrid Responder application. In this update we made major changes to the calls system for the Responder app. In addition we updates Messages, Push Notification sounds, Notes and fixed a number of bugs. We also improved the stability and performance of the application, especially on Android …
Engadget is reporting that Google is closing their Google Maps Coordinate service. From Engadget’s original posting about the service back in 2012: If you’re a mobile / field worker, and are tired of getting hauled across town to jobs, when there are others nearer by, you might want to point your senior in the direction …
Today Resgrid is one of Microsoft’s featured BizSpark Startups, this is an amazing achievement for a us and our customers. Resgrid is a SaaS (Software as a Service) platform for first responders (fire, police, ems, search and rescue, disaster response, etc) that allows them to coordinate personnel, vehicles, work, emergencies and much more. Utilizing Microsoft’s …
Today we released the beta of our Text Command Interface (TCI) for Resgrid. This allows your personnel to interact with Resgrid completely via Text Messages. Allowing all your personnel to get access to complex features and perform actions by sending simple commands to a private number. In addition to allowing personnel without smartphones to use …
In the personnel logistics space for first responders there are some options out there. A number of those options are cloud based offerings with mobile applications. A question we get is why a first responder organization should choose Resgrid over anyone else? Below are some of the reasons we feel that you should use our …