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Resgrid.com Blog | Open Source Dispatch
At 02:17, the radio traffic is stacked up, crews are coming in from different directions, and nobody has the full picture. A tanker is leaking on the shoulder of a highway. Runoff may be heading toward a drainage ditch. Patrol has one view. Fire has another. Public works is asking where to stage. Command needs …
The call comes in just before shift change. Multi-vehicle crash. One lane blocked. Then two lanes. Then a report of entrapment. Your dispatchers are juggling radio traffic, texting supervisors, calling mutual aid, and trying to figure out whether the heavy rescue is already committed across town. Somebody writes unit status on a whiteboard. Somebody else …
At its core, an EMS dispatch code is simply a shared language. It’s the shorthand dispatchers use to quickly classify an emergency call, figuring out its priority and what kind of situation responders are walking into. These codes are the foundation of systems like the Medical Priority Dispatch System (MPDS) and are what make an …
When you hear the term Computer Aided Dispatch, or CAD, what probably comes to mind is the digital command center for public safety. It’s essentially the air traffic control system for police, fire, EMS, and even private security or logistics outfits. This is the software that grabs an incoming emergency call or service request and …
Knowing how to size up the scene is the first, most critical step in laying the groundwork for a safe and successful emergency response. It's that rapid, yet systematic, process of evaluating an incident to figure out its scope, spot immediate hazards, and get a handle on what resources you'll need. Every single action that …
Situational awareness is more than just a concept; it’s the critical, real-time understanding of an evolving environment that separates successful outcomes from catastrophic failures. It's the dispatcher seeing the whole board, the incident commander anticipating a fire's next move, and the security chief spotting a threat before it escalates. This article breaks down 10 distinct …
An ICS command board is the central nervous system for any emergency response. Think of it as the single, visual source of truth that turns a chaotic scene into a coordinated, effective operation. It’s the tool used to track resources, see assignments at a glance, and ensure every responder works toward the same goals. Having …
Think of an Incident Command System (ICS) command board as the central nervous system for any emergency operation. It’s a simple, visual tool that provides a single source of truth, helping to track resources, lay out objectives, and coordinate every moving part. It’s what turns chaos into a controlled, effective response, ensuring everyone from command …
A proper EMT scene size-up isn't just a step in a protocol; it's a mindset. It’s the rapid, systematic evaluation of an emergency scene that you run before you ever make patient contact. This initial assessment, often done in less than 30 seconds, is all about keeping your crew safe, figuring out how many patients …
A first due size up is the lightning-fast, systematic evaluation a fire officer makes the moment they arrive on scene. We're talking about the first 60 seconds—that’s it. This isn't just a quick look; it's the cognitive blueprint that will dictate every move made on that fireground. Why the First 60 Seconds Dictate Everything Think …